Frequently Asked Questions

Everything you need to know about bringing the Aglow light into your home.

How long will it take for my furniture to arrive?

Standard shipping typically takes 5-10 business days. For larger furniture items or white-glove delivery services, please allow 2-3 weeks for scheduling and transit.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made pieces and final sale items are not eligible for return.

Do you offer assembly services?

Yes, we offer professional assembly services for an additional fee at checkout. Our team will handle the setup and remove all packaging materials from your home.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free financing options through Affirm to help you budget for your home transformation.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your delivery in real-time.

Are your materials sustainably sourced?

At Aglow, we prioritize the planet. 80% of our wood products are FSC-certified, and we use recycled textiles and low-VOC finishes across our entire collection.